1202 Privacy Policy — Protecting User Data
This document explains how 1202 collects, uses, stores, and protects personal information of Malaysian users. Please read carefully to understand your rights as a platform user.
Last updated: 2026. This policy applies to all users accessing the 1202 platform via website or mobile app.
Information Collected by the Platform
When you register and use the 1202 platform, we collect certain types of information to ensure the service functions smoothly and securely. Here are the categories of information collected:
Account Information
During registration, you are required to provide your full name, email address, phone number, and necessary identity verification details. This information is used to create and manage your account on 1202.
Payment and Transaction Information
To process deposits and withdrawals in Malaysian Ringgit (RM), 1202 collects payment-related information — including the bank account holder’s name, the account number used for withdrawals, and transaction records. We do not store full card numbers or banking passwords.
Device and Browser Information
The 1202 system automatically logs technical information when you access the platform — including device type, operating system, browser used, IP address, and network performance data. This information is used to detect technical problems and enhance user experience.
Platform Usage Data
We record user activities including pages visited, games played, bets placed, session duration, and interactions with platform features. This data helps us understand usage patterns and continuously improve our services.
Purpose of Information Use
All information collected by 1202 is used for lawful and specific purposes. We do not use your data for purposes other than those stated below:
- Account management: Verifying your identity, processing registration, and maintaining a secure account.
- Processing of financial transactions: Handling deposits and withdrawals in MYR securely and accurately.
- Platform Security: Detecting and preventing fraud, unauthorized access, and activities violating the terms of use.
- Customer Support: Responding to inquiries, resolving technical issues, and providing relevant assistance.
- Service Improvements: Analyzing usage patterns to improve the interface, performance, and overall experience of the platform.
- Legal Compliance: Complying with applicable legal and regulatory obligations, including identity verification requirements.
1202 does not sell, rent, or disclose your personal information to third parties for marketing purposes without your consent.
Cookie Use and Tracking
The 1202 platform uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our platform.
Types of cookies we use:
- Essential cookies: Required for basic platform functions such as login, user sessions, and account security. These cookies cannot be disabled without affecting platform functionality.
- Performance cookies: Collecting information on how users interact with the platform to help identify and resolve technical issues.
- Preference cookies: Storing your preferences such as interface language and display settings to provide a more personalized experience.
You can manage your cookie settings through your browser. Disabling certain cookies may affect the functionality of parts of the 1202 platform. For more information about cookies, please refer to our FAQ section.
Data Storage, Security and Third-Party Sharing
Data Security and Storage
1202 implements strict technical and organizational security measures to protect your personal information from unauthorized access, loss, alteration, or disclosure. This includes SSL encryption for all data transmitted between your device and our platform servers, encrypted data storage, and stringent internal access controls.
User data is retained only for as long as necessary to fulfill processing purposes or as required by applicable law. Once the data is no longer needed, it will be securely deleted or anonymized.
Sharing with Third Parties
1202 only shares user information with third parties under the following circumstances:
- Payment service providers: Transaction information is shared with approved payment providers to process your MYR deposits and withdrawals.
- Game providers: The minimal technical data needed to operate casino games and the betting platform is shared with licensed game providers.
- Legal requirements: We may disclose information to authorized authorities if required by law or valid court order.
All third parties receiving 1202 user data are bound by confidentiality agreements and required to protect that information according to established standards.
User Rights and How to Contact Us
Rights of Access, Correction, and Deletion
As a 1202 platform user, you have the following rights regarding your personal information:
- Right of access: You may request a copy of the personal information we hold about you at any time.
- Right to correction: If your information is inaccurate or incomplete, you may request corrections via account settings or customer support.
- Right to Erasure: In certain circumstances, you may request the deletion of your personal data. Such requests are subject to legal obligations that may require us to retain certain data for specified periods.
- Right to object to processing: You have the right to object to the processing of your data for certain purposes by contacting our support team.
Privacy Policy Updates
1202 reserves the right to update this privacy policy periodically to reflect changes in our privacy practices or applicable legal requirements. Significant changes will be communicated to users via the platform or registered email. Continued use of the platform after changes take effect indicates acceptance of the updated policy.
Contact Our Privacy Team
For any privacy-related inquiries, requests, or complaints regarding your data protection on the 1202 platform, please contact our team via email at [email protected]. You may also refer to FAQ section for answers to frequently asked questions about account privacy and security.
Questions about Your Privacy?
The 1202 support team is ready to assist with any questions about privacy, account security, or data protection.